The service from Mrs. Basmer was exceptionally good.
Ingeburg was excellent, very attentive to our needs and very responsive to our requests.
Ingeburg was helpful and professional.
Great support, great responsiveness and kindness.
I am extremely happy with the services provided, so I cannot think of any improvement to be made.
Friendly and understood exactly my needs and how to respond to them. Everything was at time and smooth.
Ingeburg Basmer is a very professional and competent person.
I was very much happy and grateful with Ingeburg, to her responsibility and sensibility to my particular situation.
Sehr schnelle Bereitstellung von Angeboten und von Besichtigungsterminen. Unterstützung bei der Wohnungsübergabe und bei den Vertragsthemen war sehr gut. Gutes Wissen rund um Frankfurt, was für eine erste Orientierung sehr sinnvoll war.
Very competent and always available.
Ingeburg did a good job at looking at the properties that we had seen on Scout24, then finding other ones that we might have not seen. Coordination of the delivery of the services, indluding rental furniture, was excellent.
I was lucky enough to work with Ingeburg both moving to and leaving Germany. She is an exceptionally competent, knowledgeable and helpful person. Nothing was too much trouble for her and on occasions went beyond what I would consider great customer service. Anyone lucky enough to work with her in the future will not be disappointed. First class customer service.
Mrs. Basmer was extremely knowledgeable and helpful. My childen and I were very grateful for her guidance and support. Her recommondation for a suitable location and an apartment instead of a house are truly the best thing that could have happened to us. We love where we live, it is very convenient and has made our lives much easier. All other services provided for establishing residency, driver‘s license etc. made our transition very easy. Many, many thanks!
Ms. Basmer has been an excellent partner for my relocation and has really contributed meaningfull for the successful move of myself and my family to Germany. She is responsive, knowlegable, considerate and was always willing to go the extra mile for customer service wherever she could. The best service in Germany I have experienced so far.
Mrs. Basmer was extremely nice to me, beeing always at my disposition, watching over my interest, trying at every time to find the best possible solution for me.
I would like to thank Mrs. Ingeburg Basmer for leading me step-by-step, helping not only in the apartment selection, but also in the „daily details“, by-passing my inadequate level in German language.
…was very responsive, proactive and helpful to address all our needs.
Mrs. Ingeburg Basmer has been supportive, friendly and kind, following even small details expressed in the conversation.
Ingeburg has been very helpful in supporting my needs, she is absolutely lovely and it is always my pleasure to cummunicate with her.
In my opinion, everything was great.
Ein besonderes Kompliment muss ich bei Frau Basmer machen. Die Unterstützung war einfach nur hervorragend.
Mrs. Basmer provided necessary information and supports in a timely and efficient manner. I am very happy and satisfied with the service.
